How to change the APN settings on your mobile device | Keepgo

Changing the APN SETTINGS

1

Insert the SIM into your mobile device
Your device must not be carrier locked.
Make sure to use Micro or Standard adapters if necessary.

2

Configure your APN settings

APN: internet.keepgo.com
Username: leave blank
Password: leave blank

DEVICE Configuring APN settings

Android

 Settings > More/Network & Internet/Connections > Mobile Networks > Access Point Names

IOS

 Enable WiFi on your mobile device.
Open Safari browser and go to: www.keepgo.com/apn

Windows Phone

 Settings > Cellular + SIM > SIM Settings > Edit Internet APN
3

Activate data roaming in settings
You will not be charged extra with this option ON

DEVICE Activating data roaming

Android

 Settings > More/Network & Internet/Connections > Mobile Networks > Data Roaming

IOS

 Settings > Mobile Data > Enable Data Roaming

Windows Phone

 Settings > Cellular + SIM > Data Roaming Options > Roam

Creating your personal Keepgo account

1

Go to https://myaccount.keepgo.com/ to register

2

Fill in your email address and create a password to be able to access your account from any device or browser

3

You can use the account to refill your data, check your balance and review your orders

How to insert Keepgo SIM card into your Smartphone*




iPhone

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Samsung

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How to set Keepgo APN settings*

Android OS:

- Enter Settings ⇒ More ⇒ Mobile Networks ⇒ Access Point Names ⇒ New APN (From the button menu)

-Fill in fields: Name Keepgo APN: internet.keepgo.com Username: (leave blank) Password: (leave blank) and Save

- Click on the APN called "Keepgo" to make it default

- Enter Settings ⇒ More ⇒ Mobile Networks ⇒ Data Roaming -> ON

iOS (iPhone, iPad):

- Enter Settings ⇒ General ⇒ Network ⇒ Data Roaming ⇒ ON & EU Roaming ⇒ OFF

- Enter Settings ⇒ Cellular ⇒ Cellular Data Networks ⇒ Fill in fields:

- APN: internet.keepgo.com

- Username: (leave blank)

- Password: (leave blank)

Or:

Open the Safari browser and go to www.keepgo.com/apn

 

* The instructions above are applicable for SIM only orders! If you have ordered Keepgo Mobile Hotspot, the router arrives ready for use so you DO NOT need to install the SIM or change any of the mobile hotspot settings